Please read our terms and conditions carefully before
placing your order as we want you to feel completely
confident when you buy from us.
Invoice and Payment –
When you have selected methods of payment - you can
then recalculate your order and a new page will appear
with the total amount in accordance to the currency
Here you can also delete, change or confirm the order
and the total amount. When you send us your approval
- you will automatically receive an invoice by e-mail
with an order number, and the invoice is your guarantee
Approval period and
If you are not happy with the product purchased, you
can return the goods within 14 days of delivery for
a full refund provided that the delivered product is
unopened, in new condition, unused and in the original
packaging. The customer will pay for freight and bear
the risk of transportation for the returned items at all time.
Order handling and shipment
Handling of order will take about 3-5 working days after
receiving your payment and we can guarantee delivery
within 1-2 weeks. If items are out of stock you will
be advised immediately.
Prices and Delivery
All prices are exclusive VAT, which only will be taxable
to customers in EU Countries as 25 % VAT will be added
to the total amount when ordering according to EU laws
and legislation. See VAT – EU Countries. All products
purchased at the Copenhagen Portal Netshop will be shipped
from Denmark and delivered by The Danish Postal Service.
The charges of delivery costs are depended on the total
weight of the item packed - the final destination and
Online Services and
Price and payment for
all online services such as the Interactive
Map will include 25% VAT and charged to all
Copenhagen-Portal NETSHOP customers despite country location.
The exchange rates used in the Copenhagen-Portal NETSHOP
are updated regularly.
The prices stated in Copenhagen Portal Netshop are exclusive
delivery and will be distributed by Post Danmark (The
Danish Postal Service). We reserve the right to change
this delivery policy when appropriate.
See Delivery info site under General Info, with pricing for post services worldwide.